Having network trouble and want to stick it to the telco real fast? Well all you have to do is report to the National Communications Commission on Twitter, as this Etisalat subscriber here has demonstrated.
@0809ja_support cc: @NgComCommission I subscribed for BBC plan, for 2weeks now don't have d Service running check and rectify it ASAP tnx
— ᶜᵃˡˡ ᵐᵉ~ĦÂRRYИĪǤĦŦ (@harrynight1010) January 1, 2014
@harrynight1010 @0809ja_support Pls. report this to your service provider and if there is no satisfactory response, revert back to us.
— ncc.gov.ng (@NgComCommission) January 6, 2014
@NgComCommission Hi Jane here. Issue has been resolved.
— etisalat_9ja support (@0809ja_support) January 6, 2014
Okay, maybe it took the NCC five whole days to respond, but Etisalat customer care was quick and sure to point out that said customer’s issues had been attended to, so you’re probably just as good not cc-ing the NCC with your complaints.
